ESG Performance Data
ESG operations are integral to Metro Systems Corporation Public Company Limited’s commitment to sustainable growth and long-term stakeholder trust.
The Company conducts its business responsibly by considering the impacts of its operations on the environment, society, corporate governance, and the economy, while creating sustainable value for all stakeholders.
Environmental
| ESG Sustainability Targets and Performance | Unit | Performance | % | Target | Target Year | ||
|---|---|---|---|---|---|---|---|
| 2023 | 2024 | 2025 | |||||
| Energy Management: Electricity Consumption | |||||||
| Total Electricity Consumption | kWh | 3,715,613.00 | 3,818,897.00 | 3,602,325.00 | -5.7% | 1% | Annually |
| Electricity Purchased | kWh | 3,003,000.00 | 2,730,000.00 | 2,598,000.00 | -4.8% | - | - |
| Renewable Energy Purchased or Generated | kWh | 712,613.00 | 1,088,897.00 | 1,004,325.00 | -7.8% | - | - |
| Water Management: Company Water Consumption by Source | |||||||
| Total Water Consumption | m3 | 22,945.00 | 17,180.00 | 14,559.00 | -15.3% | 1% | Annually |
| Waste Management: Total Company Waste Volume | |||||||
| Total Waste Volume | kg | 6,714.98 | 5,881.00 | 30,830.10 | 424.2% | - | - |
| Total Non-Hazardous Waste | kg | 6,714.98 | 5,881.00 | 30,775.10 | 423.3% | - | - |
| Total Hazardous Waste | kg | N/A | N/A | 55.00 | - | - | |
| Waste Management: Waste Reused / Recycled | |||||||
| Total Waste Reused / Recycled | kg | N/A | 993.5 | 18,660.94 | 1778.3% | - | - |
| Non-Hazardous Waste Reused | kg | N/A | 993.5 | 18,660.94 | 1778.3% | - | - |
| Non-Hazardous Waste Recycled | kg | N/A | 993.5 | 18,660.94 | 1778.3% | - | - |
| GHG Management: Organizational Greenhouse Gas Emissions | |||||||
| Total GHG Emissions | tCO2e | 1,813.94 | 1,694.39 | 1,565.97 | -7.6% | 1% | Carbon Neutrality by 2031 |
| GHG Emissions – Scope 1 | tCO2e | 65.89 | 329.66 | 219.18 | -33.5% | - | - |
| GHG Emissions – Scope 2 | tCO2e | 1748.05 | 1364.73 | 1346.79 | -1.3% | - | - |
| GHG Emissions – Scope 3 | tCO2e | 0.00 | 0.00 | 0.00 | 0.0% | 0 | 0 |
Social
| ESG Sustainability Targets and Performance | Unit | Performance | % | Target | Target Year | ||
|---|---|---|---|---|---|---|---|
| 2023 | 2024 | 2025 | |||||
| Employee and Labor Management | |||||||
| Employee Training and Development Ratio | % | 96% | 79% | 82% | - | >50% | Annually |
| Average Training Hours per Employee | hours/person/year | 40 | 25 | 21 | - | - | 2025 |
| Employee Development Expenditure | THB | 4,433,407.00 | 5,864,014.48 | 3,027,285.52 | - | - | 2025 |
| Employee Promotion Rate | % of Total Employees | 15% | 7% | 7% | - | - | 2025 |
| Employee Engagement | % | 87% | 89% | 89% | - | >80% | 2025 |
| Lost Time Injury Rate | 0 | 0 | 0 | - | 0 | Annually | |
| Occupational Illness Absence Rate | 0 | 0 | 0 | - | 0 | Annually | |
| Child Labor | Employees under 18 Years of Age | 0 | 0 | 0 | - | 0 | Annually |
| Labor Disputes | 0 | 0 | 0 | - | 0 | Annually | |
| Permanent Employee Turnover Rate | % | 8% | 6% | 7% | - | <10% | 2025 |
| Employment and Career Skills Development | |||||||
| Job Fair Activities | events/year | 4 | 7 | 6 | - | >4 times | 2025 |
| Educational Institution Outreach – MSC University Networking | universities/year | 4 | 4 | 1 | - | >1 university | 2025 |
| Education | |||||||
| Reducing Social Inequality – Smart Classroom Project | schools/year | 2 | 3 | 3 | - | 2 schools/year | 2025 |
| Human Rights | |||||||
| Labor and Human Rights Complaints | 0 | 0 | 0 | - | 0 | Annually | |
Governance and Economic
| ESG Sustainability Targets and Performance | Unit | Performance | % | Target | Target Year | ||
|---|---|---|---|---|---|---|---|
| 2023 | 2024 | 2025 | |||||
| Customer Satisfaction | % | 92.15% | 91.24% | 91.30% | - | >80% | 2025 |
| Civil and Criminal Litigation Cases Involving Directors | 0 | 0 | 0 | - | 0 | Annually | |
| Complaints related to corruption, conflicts of interest, legal violations, non-compliance with good corporate governance principles, breaches of the Company's code of conduct, human rights violations, inaccurate financial reporting, or deficiencies in internal control systems | 0 | 0 | 0 | - | 0 | Annually | |
| PDPA (Personal Data Protection) Complaints | 0 | 0 | 0 | - | 0 | Annually | |
| Employees Completing Training and Assessment on Business Code of Conduct, Policies and Regulations | % | 81% | 83% | 83% | - | >80% | Annually |
| In 2025, the assessment participants were categorized into three groups: | |||||||
| Board of Directors | 22% | ||||||
| Executives | 25% | ||||||
| Employees | 84% | ||||||
| Three affiliated companies were also included: | |||||||
| MCC Group | 90% | - | >80% | ทุกปี | |||
| HIS Group | 100% | - | >80% | ทุกปี | |||
| MPP Group | 92% | - | >80% | ทุกปี | |||
| Communications on the Company's Code of Conduct, Policies and Regulations | times/year | 0 | 12 | 12 | - | 12/year | 2025 |
| Audits of Compliance with the Company's Code of Conduct, Policies and Regulations | 1 | 1 | 1 | - | >1 time/year | 2025 | |